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Bookings

Say goodbye to reservation chaos

Take table bookings online, over the phone and at the door, all in one list on the phone in your pocket. Share one link, let Tapp find the table, and see the no-shows that quietly cost you.

A guest requests a table for four on the booking page, the booking is confirmed in the Tapp app with one tap, and on the night the party is seated from the live floor.

Bookings

Requests come in while you work. One tap answers them, and your guest gets the message.

How booking works

From open slot to paid, in four easy steps

Set it up once and the book fills itself, even in the middle of service.

Set your availability

Bookable times follow your opening hours. Close for the afternoon, mark your days off and choose how often a table can start.

Time slot interval

Start times every 15 min

Share your link

Put your page in your bio, your messages and your maps listing, or print the QR code for the door. No website needed.

Websitebistro-nord.tapp.shop
Welcome toBistro Nord

Get booked

Guests choose a date, a party size and a time and book themselves in, day or night, without a single phone call.

When would you like to visit?

Maya Holm · 4 guests

Seat them and get paid

The booking waits on your live floor. Seat the party, take the order and get paid at the table.

Upcoming bookingTable 519:30 – 21:30Jonas Weber, +2Arrives in 20 min

Booked while you work

Your guests book while you work

A chef at the pass can’t answer the phone, and doesn’t have to. Your booking page offers the times, takes the details and holds a table while your hands are full.

  • Guests only see times inside your opening hours.
  • Name, contact details and notes stay attached to the booking.
  • Every booking lands in the app’s calendar, table included.

No-show tracking

Empty chairs don’t pay the rent

A no-show isn’t just a gap in the evening, it’s income you can’t get back. Mark the table that never came in one tap, and Tapp shows you what no-shows really add up to.

  • Mark a confirmed booking as a no-show in one tap.
  • Analytics shows your no-show and cancellation rates for any period.
  • Full slots come in as requests, so no table is promised twice.

No-show rate

6.0%

5 no-shows · 84 eligible

#209 · Jonas WeberTable 3 · 25 min lateConfirmed

Example figures. Your own rates appear in Analytics once bookings come in.

The cost of a no-show

See what empty tables cost you

Drag the sliders to match your week. We’ll do the maths on what no-shows take each month, so you know what the rate in your Analytics is worth.

Your booking week

Lost to no-shows a month
−£585
No-shows a month
13
Over a year
−£7,015

Illustration only: bookings × no-show rate × average spend, with 4.33 weeks to a month. Not a forecast.

Run it from your pocket

Every booking, handled in a tap

Online requests, phone calls and walk-ups end up in the same list, each one handled from the phone in your pocket.

  • Let Tapp confirm a booking straight away when a table is free. Requests it can’t seat still arrive as pending, for you to accept or decline.

  • Pick the guest, the party size and a free slot. Bookings your team creates are confirmed on the spot.

  • Enter the number of seats and Tapp suggests a free table, or tables to combine, around the evening’s bookings.

  • Taking a pre-order with the reservation? Tap “Order ahead of time” and the order opens with the guest already attached.

Reservation requests

Accept bookings automatically
  • #215 · Maya Holm4 guests · Table 5Confirmed
  • #216 · Noah Keller9 guests · No table assignedPending

Your free booking page

A booking page that works while you don’t

Every Tapp shop comes with its own mobile-first page where guests reserve a table in a few taps. No website to build, no developer to pay.

  • Your own link, like your‑place.tapp.shop, and a QR code.
  • In your colours: pick a preset or set your own.
  • Bookings on their own, or next to your menu and online ordering.

Presets

Mint
Welcome toBistro Nordbistro-nord.tapp.shop

Automatic confirmations

Every booking, confirmed in writing

The moment a booking is confirmed, Tapp emails and texts your guest the date, the time and the party size. Less chasing for you, fewer mix-ups at the door.

  • Confirmation by email and SMS, in English or German.
  • A polite decline when you can’t take a request.
  • New-booking emails for your team, if you want them.
Your Booking Confirmation — Bistro Nordmaya@example.com

Dear Maya Holm,

Your booking has been confirmed for:

Date
26 September 2026
Time
19:00 – 21:00
Party Size
4

Thank you for choosing us!

Who it’s for

Made for every venue that seats guests

If your day runs on tables, Tapp keeps the book, the floor and the bill together.

  1. 01 / Restaurants

    From the booking to the bill

    Lunch and dinner services, with every table held for the length of visit you set.

  2. 02 / Cafés & brunch spots

    Weekend rush, sorted

    Let regulars reserve the busy slots and seat everyone else as a walk-in.

  3. 03 / Bars & wine bars

    Tables for the whole group

    Set the party sizes you take and combine tables for the big ones.

  4. 04 / Tastings & set menus

    The right length for every visit

    Offer the visit durations you choose, so a tasting menu gets the time it needs.

One booking, one payment flow

Keep the visit and payment together

From the booking link to the final bill, the table, the order and the payment stay in Tapp.

  • A restaurant floor seen from above: guests at wooden tables and a waiter walking between them

    Rooms & Tables

    Bookings land on your floor, with live table status for the whole team.

    Explore Rooms & Tables
  • Two guests at a restaurant table order while a waiter builds their order by voice on a phone running the Tapp POS

    POS

    Start the order from the booking and run it like any other.

    Explore POS
  • A guest tapping a contactless card on a phone running Tapp

    Tap to Pay

    Take the bill at the table on a compatible phone when the visit is done.

    Explore Tap to Pay

Bookings questions, answered

AI answers from our Help Center. Please don’t include personal or payment details.

Two hands hold an iPhone showing Tapp’s Sell screen: menu tiles, with two salmon poke bowls in the basket

Make more room for a fully booked evening

Set up your booking page, share your link and take the next reservation from your phone.